Terms of Service

Last updated: January 19, 2026

Welcome to Eltella. These Terms of Service ("Terms") govern your access to and use of our educational learning management platform, including our website, applications, and services (collectively, the "Service"). Please read these Terms carefully before using Eltella.

1. Acceptance of Terms

By creating an account or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Service. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Account Registration

To access certain features of the Service, you must create an account. When you register, you agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security and confidentiality of your login credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account

You must be at least 13 years old to create an account. If you are under 18, you must have parental or guardian consent to use the Service.

3. Educational Content and Services

3.1 Course Access

Eltella provides access to educational courses, modules, lessons, and exercises created by instructors and organizations. Your access to specific content depends on your enrollment status and any applicable subscription or purchase requirements.

3.2 Course Completion

Progress tracking and completion certificates are provided for informational purposes. While we strive to accurately track your learning progress, Eltella does not guarantee accreditation, academic credit, or professional certification unless explicitly stated.

3.3 Content Accuracy

Course content is created by instructors and organizations using our platform. While we encourage accuracy and quality, Eltella does not independently verify all content. Users should use their own judgment and consult authoritative sources when needed.

4. User Conduct

You agree not to use the Service to:

• Violate any applicable laws, regulations, or third-party rights
• Upload, post, or transmit harmful, offensive, or inappropriate content
• Impersonate another person or misrepresent your affiliation with any entity
• Attempt to gain unauthorized access to any portion of the Service
• Interfere with or disrupt the Service or servers
• Use automated systems (bots, scrapers) to access the Service without permission
• Share your account credentials with others
• Engage in cheating, plagiarism, or academic dishonesty
• Distribute or share paid course content without authorization

5. Intellectual Property

5.1 Our Content

The Service and its original content, features, and functionality are owned by Eltella and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

5.2 Course Content

Course content remains the property of the respective instructors or organizations that created it. By enrolling in a course, you receive a limited, non-exclusive, non-transferable license to access and view the content for personal, non-commercial educational purposes.

5.3 Your Content

You retain ownership of any content you submit (such as exercise answers, comments, or uploaded materials). By submitting content, you grant Eltella a worldwide, non-exclusive license to use, reproduce, and display such content in connection with providing the Service.

6. Instructors and Organizations

If you create and publish courses as an instructor or organization, you:

• Represent that you own or have rights to all content you upload
• Grant learners the right to access your content upon enrollment
• Agree to maintain accurate and up-to-date course information
• Accept responsibility for the accuracy and quality of your content
• Comply with applicable laws regarding educational content

7. Payment and Refunds

Some courses or features may require payment. All payments are processed securely through our payment partners. Refund policies are determined by individual course providers or as specified in our refund policy. Subscriptions may be canceled at any time, with access continuing until the end of the billing period.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Disclaimers

To the fullest extent permitted by law, Eltella disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

To the maximum extent permitted by law, Eltella and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or opportunities arising from your use of the Service.

11. Modifications to Terms

We may modify these Terms from time to time. We will notify you of significant changes by posting a notice on the Service or sending you an email. Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms.

12. Termination

We may suspend or terminate your access to the Service at any time for violations of these Terms or for any other reason at our discretion. You may also delete your account at any time through your account settings.

13. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

14. Contact Us

If you have questions about these Terms, please contact us at:

• Email: legal@eltella.com
• Support: Help Center

By using Eltella, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.